Returns & Exchanges

At Farm Link Hawaiʻi, we strive to deliver the freshest local produce and goods; if you are unsatisfied with the quality of any item, please let us know within 24 hours of delivery for a credit or replacement.

Return Process

• 1.
  Inspect Your Order

  Thoroughly check your delivery upon arrival to ensure all items meet your quality expectations and match your order manifest.

• 2.
  Document Issues

  Take clear photos of any damaged or substandard products to help us coordinate with our local farmers and improve our quality control.

• 3.
  Contact Support

  Email our customer service team or use the contact form within 24 hours, including your order number and the details of the item in question.

• 4.
  Receive Resolution

  Once reviewed, we will issue a credit to your Farm Link account or process a refund to your original payment method for the affected items.